BLT End of Life: When Technical Decisions Forget About Users

Acquia's Build and Launch Tool (BLT) reaches end-of-life on December 31, 2024. As a Technical Account Manager who has helped numerous organizations with their Drupal implementations, I've seen how this transition highlights a common challenge in our industry: technical decisions that sometimes lose sight of user needs. Let's explore what this means for teams and what it tells us about the broader pattern of technical decision-making.